October 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
December 2009 - (Free Research) <p>This report introduces the concept of mobile WAN optimization and provides three case studies including RCM, PRTM and Einstein that highlight how this emerging technology can help IT departments achieve what previously appeared to be conflicting goals.</p>
March 2012 - (Free Research) In the April edition of SearchNetworking.com’s Network Evolution E-Zine, we explore how VDI is solving many BYOD challenges and provide examples of how this strategy has seen success within industries including retail, healthcare and finance.
March 2011 - (Free Research) Tablets are emerging as viable companion devices for select iWorkers, but they also introduce complexity for IT managers who struggle to keep ahead of the pace of consumer innovation that now impacts their corporate applications, infrastructure, and services.
October 2010 - (Free Research) Discover the solution a city council used when redesigning its switching and telephony infrastructure that helped them support remote workers. Learn how they improved services and obtained substantial cost savings at the same time.
September 2011 - (Free Research) This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.
November 2010 - (Free Research) The tool of choice to the highly mobile workforce is the mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.
June 2011 - (Free Research) This Ventana Research report discusses product information management (PIM) based on the Value Index. Learn how PIM systems can synchronize all your attributes and definitions used in the identification, description, sales and fulfillment of products across all channels that customers, suppliers and partners use.
January 2012 - (Free Research) Read this white paper to learn more about how deploying desktop virtualization can ensure your information is secure, allowing you to embrace workshifting and emerging technology.
October 2011 - (Free Research) Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
May 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?
March 2012 - (Free Research) Access this resource to learn methods and best practices for information management that IT leaders can implement to improve efficiency, compliance and cost savings, including six steps to greater compliance.
May 2012 - (Free Research) <p>Read this white paper to learn about a mobile software development kit that can help you improve the text recognition and conversion capabilities of your mobile applications.</p>
May 2012 - (Free Research) Operational dexterity is essential in today's globally competitive business environment. A predictive analytics solution can help you achieve this level of agility. This webcast from IBM outlines a predictive operational analytics option that enables you to capture and integrate data to determine future outcomes and make better decisions.
May 2012 - (Free Research) This resource provides an overview of features and benefits provided by the open source content management platform - Alfresco Enterprise 4.
May 2012 - (Free Research) This report from Microsoft presents a vision for the development of smart cities which bring together technology, architecture and people.
May 2011 - (Free Research) <p>Through this white paper learn how the dynamic of project management is changing thanks to web conferencing. With between 60-70% of all employees now mobile, discover tips for improving project management strategies, and how to manage a mobile workforce. </p>
May 2012 - (Free Research) This white paper covers “Smart Working”, inventive new working tactics that were designed to reduce costs and improve business performance. Discover the 11 principles that make up “Smart Working”, your flexible working options, technologies that complement the “Smart Working” approach, and much more.
December 2011 - (Free Research) Watch this webcast and join James Kobielus of Forrester Research, Sybase and Fuzzy Logix to learn how to put the power of complex, advanced analytics into the hands of non-technical knowledge workers and clients. You will learn why companies are turning to in-database analytics to gain faster insight into data.
August 2011 - (Free Research) This Aberdeen Analyst Insight highlights the challenges to come, and brings focus to issues that organizations need to consider in order to successfully deploy mobile analytics to their front line. Learn how mobile BI capabilities can enhance your employees timely decisions by making real-time information readily available.
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